Privacy Policy

Information We Collect

We collect information you voluntarily provide through our contact and quote request forms, including your name, company name, email address, phone number, country and details of your project scope.

We may also receive project files, drawings and models that you choose to send to us by email in connection with an enquiry or engagement.

How We Use Information

Information is used solely to respond to your enquiry, prepare proposals, deliver contracted detailing services, and maintain ordinary business records and correspondence.

We do not sell, rent or trade your information to third parties.

Project Data and Confidentiality

Client drawings, models, specifications and related project information are treated as confidential. Access is limited to team members working on the relevant project.

Where a client requires a non-disclosure agreement or specific data handling procedure, we will comply with the agreed terms.

Data Retention

Project data and correspondence are retained for as long as required to deliver the services and to meet reasonable record-keeping needs. Data may be deleted or returned on written request, subject to any contractual obligations.

Security

We apply reasonable organisational and technical measures to protect information in our possession. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies and Website Analytics

This website may use essential cookies required for the site to function. If analytics are introduced, they will be limited to aggregate usage statistics and will not be used to identify individual visitors.

Third-Party Services

Certain pages may embed third-party content such as map services. These providers may collect data in accordance with their own privacy policies, which we do not control.

Your Rights

You may request access to, correction of, or deletion of personal information we hold about you. Requests can be sent to the email address below and will be handled within a reasonable timeframe.

Changes to This Policy

We may update this policy from time to time. Any revision will be published on this page and will apply from the date of publication.